THE PERFECT ROOM by The Travel Group: Element Hotel, Burnaby BC

Friday, September 28, 2018

Element Hotel, Burnaby BC

September 2018

I did a tour of Element hotel in Burnaby.

Located by Metrotown, the hotel is surrounded by lots of shopping and dining options.

Element hotel targets extended stay guest which is why many of their studio/suites have a full size kitchen. All of their rates include complimentary breakfast and free Wi-Fi.

The hotel is very eco friendly. Their flooring is made of recyclable materials, they use soap dispensers instead of little bottles in every room.

They have appy hour everyday from 5pm to 7pm which serves complimentary appetizers and alcohol for purchase (picture above is the area where it is held). I think this is a great added value. They have a great patio where guest can socialize and even have a barbeque that guest can use to make dinners.

They do have a couple of meeting rooms and 2 ball rooms as well so a good option for corporate clients too.

Overall this is a great hotel for clients looking to stay in Burnaby!

~ Heena, The Travel Group

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About David

David still misses his original career as a travel consultant, so occasionally dabbles in an intriguing reservation from time to time, "just to keep from getting rusty!" Originally from Ontario, he moved to beautiful BC in 1980 and entered the travel agency business shortly after, eventually building a partnership under The Travel Group name in 1987.

"When I started in this industry, we were still writing some airline tickets out by hand, manually typing out invoices, and booking hotels by phone or telex. Telex! Remember that?" laughs David. The industry has come a long way since then, most of it to the better for both consumers and professional travel consultants, but David has tried to steer his agency along a path that exploits all the benefits of new technologies while still emphasizing the human element of the business.

"We can sometimes get too obsessed with automation and technology, and forget that what customers really want are meat-and-potato things like customer service, creativity, and a sense of humour," he says. Although he has a pretty big company to oversee now, David still tries to stay connected to all of his original clients, many of whom go way back to the 1980's when he started in the business.
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